Your Privacy Matters
to 88pwa
At 88pwa, protecting the personal data of every Pakistani player is a core operational commitment — not an afterthought. This Privacy Policy explains in plain English exactly what data we collect, why we collect it, how we use and protect it, and what rights you have over your own information at every stage of your relationship with the 88pwa platform.
Our Commitments
Six Privacy Principles We Live By
Before you read the full legal text, here are the six foundational commitments that guide every data decision the 88pwa team makes.
We collect your personal data only for the specific purposes stated in this policy — never for undisclosed commercial profiling or sale to third parties. If we ever need your data for a new purpose, we will ask for your explicit consent first.
88pwa collects only the minimum data necessary to operate your account, verify your identity, process PKR transactions, and comply with our legal obligations. We regularly review what we hold and delete data that is no longer required.
All data transmitted to and from the 88pwa platform is encrypted using industry-standard TLS protocols. Sensitive data at rest — including your CNIC reference, financial details, and account credentials — is stored using AES-256 encryption with access restricted to authorised personnel only.
We tell you exactly who we share your data with and why. There are no hidden data flows, no silent third-party integrations that access your personal information, and no use of deceptive design patterns to obtain consent. What you read here is what we do.
Pakistani players have the right to access, correct, port, and request deletion of their personal data. 88pwa will acknowledge data rights requests within 2 business days and provide a full response within 30 calendar days, free of charge, unless a request is manifestly unfounded or repetitive.
We do not keep your data indefinitely. Account data is retained for the duration of the account relationship plus a legally required post-closure period. Transaction records required for anti-money laundering compliance are retained for 5 years after the last transaction, then securely deleted.
This Privacy Policy ("Policy") applies to all users of the 88pwa platform, accessible at https://88pwa.app, including via the Progressive Web App on mobile devices. By creating a Player Account or continuing to use the 88pwa platform, you acknowledge that you have read and understood this Policy. If you have any questions, please contact us before registering — details are in Section 13.
88pwa operates the online casino and esports betting platform available at https://88pwa.app. For the purposes of this Policy, 88pwa is the data controller responsible for your personal information. When we say "we", "us", or "our" in this document, we mean 88pwa and its authorised data processing team. We operate under an international gambling licence, and our platform is designed specifically to serve English-speaking users across Pakistan, including major cities such as Karachi, Lahore, and Islamabad.
Our data protection contact point is the 88pwa support team, reachable at [email protected]. All privacy-related requests should be sent to this address with the subject line "Privacy Request" to ensure they are routed correctly.
88pwa collects personal data across three main categories. The table below summarises what we collect and when:
| Category | Specific Data Points | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number (reference only), nationality, selfie photo for liveness checks | At registration and KYC verification |
| Contact Data | Mobile number (Pakistan +92 format), email address, preferred contact language | At registration and account updates |
| Financial Data | Easypaisa/JazzCash account references, HBL/UBL account references (masked), PKR transaction amounts and timestamps | At each deposit or withdrawal |
| Gameplay Data | Wager amounts in PKR, game type, session duration, win/loss records, Loyalty Points balance | Continuously during platform use |
| Device & Technical Data | IP address, device type, operating system, browser type, session tokens, geolocation (city-level) | On each login and session |
| Communication Data | Live chat transcripts, support email correspondence, promotional preference settings | When you contact us or manage preferences |
88pwa uses the personal data we collect for the following purposes:
- Account Management — To create, maintain, and secure your Player Account, including processing your 88pwa Login credentials and enabling two-factor authentication.
- Identity Verification (KYC) — To confirm that you are at least 18 years of age and to verify your identity in accordance with anti-money laundering obligations, using your CNIC and liveness data.
- Payment Processing — To facilitate PKR deposits and withdrawals via Easypaisa, JazzCash, SadaPay, Raast, HBL, UBL, and other supported methods, and to maintain accurate transaction records.
- Platform Delivery — To deliver the 88pwa Casino, Jackpot Slots, Mobile Legends, Cockfighting, and Loyalty Points products to you in a personalised and technically stable way.
- Fraud Prevention & Security — To detect and prevent fraudulent activity, bonus abuse, multi-accounting, and unauthorised access to your account.
- Responsible Gaming — To monitor gameplay patterns that may indicate problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion as requested or required.
- Marketing Communications — To send you promotional offers, Loyalty Points updates, and platform news — but only where you have given us explicit consent to do so. You can withdraw consent at any time from your account notification settings.
- Legal Compliance — To comply with applicable anti-money laundering laws, tax reporting obligations, and any lawful regulatory requests.
88pwa relies on the following legal bases to process your personal data:
- Contract Performance — Processing that is necessary to deliver the 88pwa platform services you have signed up for, including account management and payment processing.
- Legal Obligation — Processing required to comply with KYC, anti-money laundering (AML), and counter-financing of terrorism (CFT) obligations under applicable law.
- Legitimate Interests — Processing carried out for fraud prevention, platform security, responsible gaming monitoring, and platform analytics where these interests are not overridden by your data rights.
- Consent — Marketing communications, optional cookies, and any additional processing for which we specifically request your agreement. This consent may be withdrawn at any time without affecting the lawfulness of prior processing.
The 88pwa platform uses cookies and similar tracking technologies to operate correctly, remember your preferences, maintain your login session, and understand how players interact with different parts of the platform. The following categories of cookies are used:
- Strictly Necessary Cookies — Required for the platform to function. These include session authentication tokens and security cookies. They cannot be disabled without breaking core functionality.
- Functional Cookies — Used to remember your language preference (English), display settings, and responsible gaming tool configurations. Disabling these may affect your experience.
- Analytics Cookies — Used to understand aggregate player behaviour, identify technical issues, and improve platform performance. These are only set with your consent.
You can manage your cookie preferences through your browser settings or through the cookie preference panel available in your 88pwa account settings. Note that disabling strictly necessary cookies will prevent you from logging into your account.
88pwa does not sell your personal data. We do share data with trusted third-party service providers who help us operate the platform, subject to strict data processing agreements. These partners are:
- Payment Service Providers — Easypaisa, JazzCash, SadaPay, Raast, and partner banks receive transaction references necessary to process your PKR deposits and withdrawals.
- KYC / Identity Verification Partners — Our identity verification partner receives your CNIC reference and liveness image solely for the purpose of age and identity confirmation. This data is not used for any other purpose by our KYC partner.
- Cloud Infrastructure Providers — Our hosting and data storage infrastructure providers hold encrypted data on behalf of 88pwa. They act as data processors and have no independent right to access your personal information.
- Regulatory and Law Enforcement Authorities — In response to a lawful request, court order, or legal obligation, 88pwa may be required to disclose specific player data. We will always notify you of such a request unless legally prohibited from doing so.
All third-party partners are contractually required to process your data only as instructed by 88pwa, to maintain appropriate security standards, and to delete your data once the purpose for which it was shared has been fulfilled.
Your personal data may be processed on servers located outside of Pakistan in order to deliver the 88pwa platform reliably and securely. When your data is transferred internationally, 88pwa ensures that appropriate safeguards are in place — including standard contractual clauses and data processing agreements that require receiving parties to protect your data to a standard equivalent to that described in this Policy.
Where technically feasible, data relating to Pakistani players is processed and stored within data centres that operate under recognised international data protection frameworks. If you wish to understand which specific countries your data may be transferred to, please contact us at [email protected].
88pwa retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by law. Our standard retention periods are:
- Active Account Data — Retained for the full duration of your account relationship with 88pwa.
- Post-Closure Account Data — Following account closure, identity and contact data is retained for 2 years to enable re-verification in the event of disputed transactions or regulatory enquiries.
- Financial Transaction Records — All PKR transaction records, including deposit and withdrawal histories, are retained for 5 years following the date of the last transaction, in line with anti-money laundering record-keeping obligations.
- Support Communication Records — Live chat transcripts and support emails are retained for 1 year from the date of the most recent communication in each thread.
- Gameplay Data — Session and wager data is retained for 3 years for responsible gaming monitoring and dispute resolution purposes.
- Marketing Consent Records — Records of marketing consent (and its withdrawal) are retained for 3 years after the consent event as evidence of compliance.
When data reaches the end of its retention period, it is securely and irreversibly deleted or anonymised so that it can no longer be associated with your identity.
As an 88pwa player in Pakistan, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with subject "Privacy Request" and your registered mobile number or email address for identification purposes.
You may request a copy of all personal data we hold about you. We will provide this within 30 calendar days in a structured, commonly used, machine-readable format.
If any data we hold about you is inaccurate or incomplete, you have the right to have it corrected. You can update most contact details directly from your account settings panel.
You may request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you withdraw consent, or where it has been unlawfully processed. Note that some data must be retained for legal compliance and cannot be deleted early.
You may request your personal data in a portable format to transfer to another service provider where technically feasible and where processing was based on your consent or a contract with you.
You may object to processing carried out on the basis of our legitimate interests. We will cease that processing unless we can demonstrate compelling legitimate grounds that override your rights.
Where processing is based on your consent — for example, marketing emails or optional analytics cookies — you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing before the withdrawal date.
The 88pwa platform is strictly for adults aged 18 years and over. We do not knowingly collect, store, or process the personal data of individuals under the age of 18. Age verification is a mandatory step in the 88pwa registration process, and all accounts are subject to KYC checks that confirm minimum age using Pakistani national identity documentation.
If you become aware that a minor has registered an account on 88pwa, or that a minor's data may have been collected in error, please notify us immediately at [email protected]. Upon confirmation, we will immediately close the account, delete the associated personal data, and refund any PKR balance to the verified payment method of the account holder.
88pwa implements technical and organisational security measures appropriate to the risk posed by the data we process. Key security controls include:
- TLS 1.2 / 1.3 encryption for all data in transit between your device and 88pwa servers.
- AES-256 encryption at rest for sensitive data including financial records and identity documents.
- Role-based access controls limiting employee access to personal data on a strict need-to-know basis.
- Two-factor authentication (2FA) required for all internal staff accounts with access to player data systems.
- Regular third-party penetration testing and vulnerability assessments of the 88pwa platform infrastructure.
- Automated fraud detection systems monitoring for unusual login patterns, withdrawal anomalies, and account takeover indicators in real time.
In the event of a data breach that is likely to result in a risk to your rights and freedoms, 88pwa will notify affected players without undue delay — and no later than 72 hours after we become aware of the breach — using the contact details registered to your account.
88pwa may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable law. When material changes are made, we will notify active players via the registered email address or mobile number at least 7 calendar days before the changes take effect, and we will update the "Last Updated" date at the top of this Policy.
We encourage you to review this Policy periodically. Continued use of the 88pwa platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with a material change, you should close your account and withdraw any remaining PKR balance before the effective date.
For any questions, concerns, or requests relating to this Privacy Policy or the way 88pwa handles your personal data, please reach out to our support team. We handle privacy requests with care and confidentiality.
Email (plain text — not a clickable link): [email protected]
Subject line: Privacy Request — [your registered mobile number]
Live Chat: Available 24/7 from the Help section inside your 88pwa Player Account
Response time: Acknowledgement within 2 business days; full response within 30 calendar days
When contacting us about a privacy request, please include your registered mobile number or email address so we can verify your identity before processing the request. We will never ask for your full account password, OTP codes, or 2FA tokens when handling privacy enquiries.
Get In Touch
Three Ways to Reach Our Privacy Team
Whether you have a quick question or a formal data rights request, our English-language support team is ready to help — around the clock.
Send your privacy request or question to [email protected] with the subject "Privacy Request". We acknowledge within 2 business days and respond in full within 30 days.
Access live chat 24/7 through the Help section inside your 88pwa Player Account. Our English-speaking agents can handle general privacy questions and escalate formal requests.
Many data rights — including marketing opt-out, cookie preferences, deposit limits, and self-exclusion — can be managed directly from your Player Account dashboard without contacting support.
Your Data, Your Control
Play on a Platform That Respects Your Privacy
88pwa is built for Pakistan's players — PKR-native, mobile-first, and designed with your data rights in mind. Every account is protected by encryption, KYC verification, and a team that takes privacy seriously. 18+ only. Bet responsibly.